fix unable to access msinfo32 windows
fix unable to access msinfo32 windows

fix unable to access msinfo32 windows

How to Fix Unable to Access Msinfo32 Windows Error

Greetings, readers! Are you struggling with the "unable to access msinfo32" error in your Windows operating system? You’re not alone. This common issue can be frustrating, but don’t worry; we’ve got you covered. In this comprehensive guide, we’ll explore the various causes and provide step-by-step instructions on how to fix the "unable to access msinfo32" error.

Causes of the "Unable to Access Msinfo32" Error

The "unable to access msinfo32" error can be caused by several factors, including:

1. Missing or Corrupted System Files

Msinfo32.exe is a system file that contains crucial information about your computer’s hardware and software configuration. If this file is missing or corrupted, you may encounter the "unable to access msinfo32" error.

2. Malware Infection

Malware can wreak havoc on your system, including modifying or deleting system files. If malware has infected your computer, it may have corrupted or deleted msinfo32.exe, leading to the error.

3. Registry Errors

The Windows registry is a database that stores system configurations and settings. Errors in the registry can prevent msinfo32.exe from running properly, resulting in the "unable to access msinfo32" error.

Fix the "Unable to Access Msinfo32" Error

Now that we know the potential causes, let’s dive into the solutions:

1. Run System File Checker (SFC)

SFC is a built-in Windows utility that scans and repairs corrupted system files. To use SFC:

  • Type "cmd" in the Start menu search bar.
  • Right-click "Command Prompt" and select "Run as administrator."
  • In the Command Prompt window, type "sfc /scannow" and press Enter.

2. Perform a Malware Scan

Malware can be a major culprit behind the "unable to access msinfo32" error. Run a comprehensive malware scan using a reputable antivirus program to detect and remove any malicious software.

3. Repair the Windows Registry

Registry errors can prevent msinfo32.exe from running properly. To fix registry errors, use a registry cleaner or run the following command:

  • Type "regedit" in the Start menu search bar and open Registry Editor.
  • Navigate to "HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionApp PathsMsinfo32.exe."
  • Right-click "Msinfo32.exe" and select "Modify."
  • In the "Value data" field, type "%windir%system32msinfo32.exe" and click "OK."

Troubleshooting Techniques

If the above methods don’t resolve the issue, try the following:

1. Reinstall Msinfo32.exe

Download msinfo32.exe from a reputable source and reinstall it in the "C:WindowsSystem32" directory.

2. Reset Windows

Resetting Windows can resolve various system issues, including the "unable to access msinfo32" error. However, this will erase all your personal files and installed programs.

Troubleshooting Table

Troubleshooting Method Detailed Description
Run System File Checker (SFC) Scans and repairs corrupted system files.
Perform a Malware Scan Detects and removes malicious software.
Repair the Windows Registry Fixes registry errors that may prevent msinfo32.exe from running.
Reinstall Msinfo32.exe Downloads and reinstalls the msinfo32.exe file.
Reset Windows Restores your system to a clean state, erasing all personal files and programs.


Fixing the "unable to access msinfo32" error can be straightforward if you follow the steps outlined in this guide. Remember, you have plenty of options, so don’t give up if one method doesn’t work. And if you need further assistance, feel free to check out our other articles on Windows troubleshooting and system repair. Best of luck, readers!

FAQ about “fix unable to access msinfo32 windows"

1. What is msinfo32?

msinfo32 is a useful program used to display comprehensive information about your system hardware, software, and other components. It is commonly known as the system information utility.

2. What is "unable to access msinfo32"?

This error occurs when you try to access msinfo32 on your Windows computer but the system is unable to launch the utility.

3. What causes this error?

There are many possible causes for this error, including:

  • Corrupted or missing system files
  • Issues with your computer’s registry
  • Malware infections

4. How do I fix this error?

There are several steps you can take to try and fix this error:

  • Run a System File Checker (SFC) scan
  • Repair your computer’s registry
  • Scan your computer for malware
  • Reinstall Windows

5. How can I run an SFC scan?

  1. Open Command Prompt as an administrator
  2. Type the following command: sfc /scannow
  3. Press Enter
  4. The SFC scan will start and scan your system for corrupted files.

6. How can I repair my computer’s registry?

  1. Open Registry Editor
  2. Navigate to the following key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp Pathsmsinfo32.exe
  3. Right-click on the msinfo32.exe key and select Modify
  4. In the Value data field, enter the following path: C:WindowsSystem32msinfo32.exe
  5. Click OK
  6. Close Registry Editor

7. How can I scan my computer for malware?

There are many different malware scanners available. You can use Windows Defender or download a third-party scanner such as Malwarebytes.

8. How can I reinstall Windows?

  1. Insert the Windows installation disc into your computer’s DVD drive
  2. Restart your computer
  3. Boot from the DVD drive
  4. Follow the on-screen instructions to reinstall Windows

9. What should I do if none of these solutions work?

If you have tried all of the above solutions and you are still unable to access msinfo32, you may need to contact Microsoft support for further assistance.

10. How can I prevent this error?

There is no guaranteed way to prevent this error from occurring, but there are some things you can do to reduce the risk:

  • Keep your Windows operating system up to date
  • Regularly scan your computer for malware
  • Back up your important files regularly